No More Crushed Pills
iPack®Rx Unit Dose Packager
The iPack®Rx Unit Dose Packager offers the best features in bar coded unit dose packaging. Its advanced and engineered design makes unit dose packaging easy as 1-2-3 for acute care hospitals, centralized facilities, institutional facilities, and repackaging facilities.
The iPack®Rx Unit Dose Packager is also now available with the patented intelliCount® Automated Universal Pill Feeder to allow for unattended packaging operations, freeing pharmacy staff to attend to other various tasks. The intelliCount® Automated Universal Pill Feeder automatically counts and feeds tablets and capsules into the iPack®Rx Unit Dose Packager for fast and easy bar coded unit dose packaging.
No Crush Technology
Our patented features reduces the rate of crushed pills in each unit dose package and eliminates empty packages between runs.
intelliCount® Automated Feeder
Unattended packaging ability with our patented pill feeder, guaranteed to save time.
4 Package Sizes
No toolkit required to change package sizes. Choose a label template according to desired package size in the software, and you can package in 4 different sizes: 2″ x 2″, 2″ x 1.67″ 2″ x 1.43″ and 2″ x 1.25″.
Q: Can I use the iPack®Rx Unit Dose Packager to manually package my medication?
Yes. The iPack®Rx Unit Dose Packager uses a patented Universal Pill Disk that directs your pills in the middle of the package. During manual packaging, our Pill Drop Sensor will ensure you do not have empty packages while you are manually packaging your medication, even if there are not consecutive pills in each slot. To see a demonstration of this feature, please contact us at email@example.com to schedule a live webcast.
Q: Do I need the intelliCount® Automated Pill Feeder?
This is an optional add on feature to the iPack®Rx Unit Dose Packager. With the feeder, you are able to package your medication while attending to other tasks, saving you both time and money. The intelliCount® Automated Pill Feeder is an ideal feature for your long packaging runs and allows for HOT pill replenishing.
Q: Can the iPack®Rx Unit Dose Packager package liquids?
At this time, the iPack®Rx Unit Dose Packager cannot package liquids. Further development for a liquid packager is in process for future release. However, the iPack®Rx’s operating system, m:Print® can print clearTag® flag labels that can be used for ampoules, vials, syringes, and all your hard to label pharmacy products.
Q: What is the size range of tablet or capsule for the iPack®Rx Unit Dose Packager?
The maximum length of a capsule/oblong tablet that can be packaged with the iPack®Rx Unit Dose Packager is 1″. The minimum length is about 0.1″. The maximum diameter of a round tablet is .77″ diameter and .23″ thickness for a large pill like a calcium carbonate (Tums).
Q: What kind of maintenance service should be provided locally?
Daily cleaning of feed throats, feed tray, universal pill disks, pill shelf, reflective mirror and feeder disks by the pharmacy staff is recommended. There is really no annual service necessary for the iPack®Rx Unit Dose Packager as long as the pharmacy staff commit to daily cleaning of parts. Alcohol or alcohol wipes are all that are necessary for cleaning of the parts. In the event that a part should fail, a checklist covering “mechanical” services such as cleaning sealing jaws, checking for loosened screws on feeder, pinch rollers, etc., checking film build up on sealing jaws, checking the rubber thickness on sealing jaws, checking stability of sensors would be provided to your technical support team. The tools required for servicing/repairing an iPack®Rx Unit Dose Packager would be a standard allen wrench set.
Q: Since there is no print ribbon involved in the packing process, is it a thermal printer placing the text and barcodes on the packing?
The iPack®Rx Unit Dose Packager uses a direct thermal printer to print the barcode and drug information directly onto the unit dose package. Therefore, no print ribbon is necessary.
Q: In the video, it talks about a single universal feeder. Is there truly only 1 feeder tray, and does it work for tabs and caps, small and large size?
The iPack®Rx Unit Dose Packager can operate with or without the intelliCount Universal Automated Feeder. When operating the iPack®Rx Unit Dose Packager in manual mode (without intelliCount Feeder) there are two pill disks (a) universal pill disk for all pills EXCEPT calcium carbonate pills; and (b) the calcium carbonate disk (sometimes referred to as the “Tums Disk”. There are three (3) feed throats, each uniquely designed for specifically shaped pills. This increases the accuracy of the pills dropping into the packages and prevents pill crushes.
Q: If we have two machines, can they share a single database for users and package formats?
Yes. Two machines can be operated by one computer which is running one instance of m:Print® software and one database; however, the machines cannot conduct packaging runs simultaneously. A network version of m:Print® would be necessary to perform packaging operations on multiple machines simultaneously. A network version of m:Print® Bar Code Labeling Software is planned for a future release.
Q: Can the m:Print® Bar Code Labeling Software be used outside of the packaging process (to create a sheet of a single barcode, to make a sheet that would represent an emergency tray and have multiple different barcodes?
Yes m:Print® can print to sheet labels or roll labels for items (drugs, vials, ampoules, IV bags, etc.) which cannot be put through the iPack®Rx Unit Dose Packager. The iPack®Rx Unit Dose Packager can only package oral solids up to 1” in length. m:Print® software comes pre-loaded with label templates for several label sizes, including Healthcare Logistics and Medi-Dose lid stock. m:Print® Bar Code Labeling Software can be used to create labels with multiple barcodes on the same label in some instances; however, to completely and accurately answer this question, we would require further explanation as to the application.
Q: Can the package size be altered from one drug to the next? If so, is that controlled from the label format of the individual drugs, or do the users have to manually change something in the software with each med?
Yes. The iPack®Rx Unit Dose Packager can package in 4 different package lengths. (Width is always 2”.) The package lengths are 1.25”, 1.46, 1.67”, or 2”. When a label template (label format) is created, a package length is selected, and the label template is saved for future use. When the packaging technician begins a packaging run, the first step is to select a label template. Because the label template already has the package length defined, there is no further step necessary by the technician. The technician is now ready to scan the stock bottle to populate the fields of information for the specific drug.
Q: Is there a scanner that verifies each package barcode?
Yes, a standard feature of the iPack®Rx Unit Dose Packager is a built-in bar code verifier that scans each unit dose package as it moves through the iPack®Rx Unit Dose Packager. The bar code verifier scans the printed bar code on the package to confirm readability of the bar code and to further confirm that the bar code contains the correct information as intended on the label.
Q: Is there a consumables price list, and would we order that from you?
All consumables for the iPack®Rx are ordered through our supply distribution center in Chicago, IL. If the order is placed by 10:30 CST, in most cases the order can ship the same day.
Q: Can you explain the process to remedy a problem (phone, local, support flown in, or machine replacement)?
There are two ways to contact Pearson Medical’s Customer Support Department: (1) via the toll free support line; or (2) via email at firstname.lastname@example.org. Customer Support Agreements offer unlimited telephone technical support during normal business hours (Monday through Friday 8:00 a.m. to 5:00 p.m. central standard time). We have a guaranteed telephone response time of one (1) hour during regular business hours and by next business day after hours. Technical issues unresolved via telephone or email are resolved via remote log-in to customer’s iPack®Rx Unit Dose Packager. If it is determined a part needs to be replaced, the part is shipped to the customer with instructions on replacing the part. The customer support team will provide live web-based support to aid the customer in changing the part. Depending upon the level of CSA, the Pearson Medical can send a technician on-site when necessary. The mean time between failures (MTF) is twenty-one (21) months.
Q: Can I lease the iPack® Rx Unit Dose Packager?
Yes. We do offer leasing options for the iPack® Rx Unit Dose Packager. Please contact us for a leasing estimate.